Return Policy – ​​Axis Ivory Art

We want you to be completely satisfied with your purchases from Axis Ivory Art . If you are not completely satisfied, here is our return policy:

Return period
You can request a return or exchange within a certain period of 7 days after receiving your order.

Product condition
The product must be returned in its Original condition , unused, unwashed, with all tags and packaging intact.

Return process
Contact us at [email/WhatsApp contact] Please include your order number and the reason for the return. We will guide you through the return process.

Refund or exchange

• Exchange : receive a similar product or another available product of your choice.

• Refund : after receipt and verification, the refund will be made via the same payment method used.

Return shipping costs
Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.